Terms and Conditions

Last Updated: 6/18/2026

Welcome to Hormone Therapy of Orlando. By accessing or using our website, services, or products, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any of these terms, you must not use our services.

1. Agreement to Legal Terms

By using our website and services, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and any additional terms or policies posted on our website. We reserve the right to update or modify these terms at any time, and such changes will be effective immediately upon posting.

2. Our Services

Hormone Therapy of Orlando provides a range of services related to medical and wellness, including but not limited to hormone therapy and peptide therapy. We strive to offer professional, high-quality services, and all services are provided by licensed professionals in accordance with industry standards.

3. Intellectual Property Rights

All content, designs, logos, trademarks, images, and other materials on our website are the property of Hormone Therapy of Orlando and are protected by copyright, trademark, and other intellectual property laws. You are prohibited from using any content for commercial purposes without our express written consent.

4. User Representations

By using our website, you represent and warrant that:

• You are at least 18 years old.
• You will provide accurate, complete, and up-to-date information when creating an account or booking a service.
• You will not use our services for any unlawful purpose or in any way that could harm or disrupt the operation of our website or services.

5. Products, Purchases, and Payments

You may purchase products or services through our website. By making a purchase, you agree to pay all applicable fees. Payments for products and services must be made using a valid payment method. Prices are subject to change, and we will notify you of any such changes before processing your order.

6. Return Policy

Due to the nature of our services, Hormone Therapy of Orlando does not accept returns on treatments or services once they are rendered. However, in the case of defective or damaged products, please contact us within 7 days of receipt for assistance with returns or exchanges.

7. Prohibited Activities

• Engage in any activity that violates local, state, or federal laws.
• Attempt to hack, damage, or disrupt the website or any services offered.
• Use the website or our services for any fraudulent or abusive purposes.
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8. User-Generated Contributions

You may be able to post reviews, comments, or other content to our website. By doing so, you grant Hormone Therapy of Orlando a non-exclusive, royalty-free license to use, modify, and publish your content across all platforms.

9. Contribution License

By submitting any content (e.g., reviews, comments, images), you:

• Confirm that you hold all necessary rights to the content.
• Grant Hormone Therapy of Orlando the right to use, copy, and distribute the content for marketing and promotional purposes without compensation.

10. Guidelines for Review

When submitting reviews or comments, please ensure they are respectful, constructive, and comply with our community guidelines. We reserve the right to remove content that violates our policies.

11. Social Media

By engaging with Hormone Therapy of Orlando on social media platforms, you agree to comply with the platform’s terms of use and our social media policies. You may not use our social media channels for promotional or commercial purposes without our express permission.

12. Submissions

We welcome feedback and suggestions related to our services. Any submissions made will be treated as non-confidential and become the property of Hormone Therapy of Orlando.

13. Services Management

We reserve the right to modify or discontinue any part of our services at any time, without notice. This includes adjusting pricing, availability, or content. We are not liable for any loss or inconvenience resulting from such changes.

14. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

15. Term and Termination

These Terms and Conditions remain in effect until terminated. We may suspend or terminate your access to our website or services at any time, without notice, if we believe you have violated these terms.

16. Modifications and Interruptions

We may modify, suspend, or discontinue our website or services at any time, without prior notice. We are not responsible for any interruption of service or for delays due to technical issues beyond our control.

17. Governing Law

These Terms and Conditions are governed by the laws of the state of Florida, United States, without regard to its conflict of law principles. You consent to the exclusive jurisdiction and venue of courts in Florida for any disputes arising out of or relating to these terms

18. Dispute Resolution

Any disputes arising from these Terms and Conditions or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Florida.

19. Corrections

We strive for accuracy but cannot guarantee that all information on our website is error-free. We reserve the right to correct any errors or omissions at any time, without prior notice.

20. Disclaimer

Our services are provided “as is” and “as available.” We do not make any warranties, express or implied, about the reliability, accuracy, or completeness of the website or services.

21. Limitation of Liability

To the fullest extent permitted by law, Hormone Therapy of Orlando is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services or website, even if we were advised of the possibility of such damages.

22. Indemnication

You agree to indemnify and hold harmless Hormone Therapy of Orlando from any claims, damages, losses, or expenses arising from your use of our website or services, including legal fees and costs.

23. User Data

By using our website, you consent to the collection, processing, and storage of your personal information as described in our Privacy Policy. You also agree to update your information to ensure accuracy.

24. Electronic Communications, Transactions, and Signatures

By using our website, you consent to receive electronic communications from us. All contracts, notices, and other communications will be sent via email or posted on the website and shall be deemed legally binding.

25. SMS Messaging Terms

By providing your mobile phone number through our website forms, scheduling tools, chat features, or other communication channels, you expressly consent to receive text messages from Hormone Therapy of Orlando. This consent is obtained at the point of data collection through a clear and conspicuous opt-in disclosure as required by the Telephone Consumer Protection Act (TCPA) and applicable FCC regulations. 

These messages may include:

• Appointment reminders
• Service updates
• Order confirmations
• Customer service responses
• Promotional or marketing messages (if applicable)
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Message Frequency
Message frequency may vary depending on your interaction with us.

Message & Data Rates
Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions
You may opt out of receiving text messages at any time by replying:

STOP – to unsubscribe
CANCEL or UNSUBSCRIBE – also accepted to unsubscribe
HELP – for assistance
Opt-out requests will be processed within 10 business days.

You may also contact us at (407) 395-4699 for support.

Consent Not Required for Purchase
Your consent to receive text messages is not a condition of purchasing any goods or services.

Carriers
Mobile carriers are not liable for delayed or undelivered messages.

26. Florida Users and Residents

If you are a resident of Florida, the following additional terms apply:

• You agree to resolve disputes under Florida law.
• You acknowledge that some treatments may have specific legal or health considerations in Florida.

27. Miscellaneous

• Severability: If any part of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full force.
• Entire Agreement: These Terms and Conditions constitute the entire agreement between you and Hormone Therapy of Orlando regarding your use of our services.
• Updates: Changes to this agreement may be posted and revised at any time. Updated Terms and Conditions will not retroactively change rights relating to prior disputes. Please refer to the ‘Last Updated’ section on the top of this page.

28. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Hormone Therapy of Orlando
407 395-4699